Cancellation & Privacy Policy

Reservation/Cancellation Policy: Reservations are confirmed with your credit card number via phone or by using our secure online reservation system. Visa, Master, Discover, American Express or cash.  Checks are not accepted.

Cancellations made seven or more days from the date of reservation arrival will be fully refunded. Guests who cancel six days or less from the date of reservation are responsible for the full payment of their room, unless we are able to rebook the room for the dates of the reservation.

It is our wish that your stay be enjoyable and memorable. To help us provide you with the best possible service, please review the following policies and understand our need to abide by them. Call or email us with any questions you may have.

CHECK IN time is between 3:30-5:30pm. Please notify us well in advance, prior to your day of arrival, if you anticipate a later arrival.

CHECK OUT is by 11:00 am. Accommodations for later check outs are possible.

Reservations are confirmed with your credit card number via phone or by using our secure online reservation system. Visa, Master, Discover, American Express or cash.  Checks are not accepted.

Cancellations made seven or more days from the date of reservation arrival will be fully refunded. Guests who cancel six days or less from the date of reservation are responsible for the full payment of their room, unless we are able to re-book the room for the dates of the reservation.

Minimum stays: During our High Season of Memorial Day Weekend through Columbus Day Weekend, we require a two-night minimum stay on Friday and Saturday to receive the best available rate. Some weekends, specials and holidays may require a three-night stay. Please contact us for details.

Events/Group/Wedding Bookings: Aurora Staples Inn Bed and Breakfast is available to reserve the Inn for a group or group event. Please contact us for details, fees, and booking requirements. Group events may require the entire Inn and/or part of the Inn to be booked, as well as a Use of Space Fee will be applied. A minimum fee for Use of Space for small events begins at $250 and may increase based upon needs and time requirement. Small Wedding Use of Space fees begin at $1500 and may increase based upon needs, and time requirement. Maximum occupancy for any event held at the Inn, whether outside or inside, is 40. All event and use of space deposits are non-refundable.

Smoke-Free Facility: Aurora Staples Inn Bed and Breakfast is proud to offer a smoke-free environment. Smoking is not permitted in guest rooms, indoor or outdoor public areas, nor anywhere on our grounds where it may impact other guests or pose a fire hazard. We will assess a $750 fee to your credit card for any violations of our no smoking policy and we reserve the right to ask you to leave the premises immediately. If the room is damaged or requires an excessive amount of cleaning; an additional cleaning fee will be assessed to your credit card at a minimum hourly rate of $95/hour and any damages will be assessed the value of repair or replacement. Violation of this policy also violates Minnesota State Law and you may subject to the cost of the fine. Our non-smoking policy includes all types of tobacco, as well as e-cigarettes, etc.
Candles: As required by law and fire code, and for the safety and security of all of our guests, we are unable to allow the use of open flames such as candles, etc.

Parking: We offer convenient off street parking on our grounds adjacent to the Inn. To ensure a space for all of our guests, your parking space will be assigned at the time of your reservation.

Children: Please contact us with questions about bringing children.

Pets: For the safety, comfort, and convenience of all of our guests, we regret that we do not allow guests to bring their pets to the Inn.

Exclusivity: Rooms and house use are for registered guests of the Aurora Staples Inn Bed and Breakfast only. For the comfort, convenience, respect of privacy, and to ensure a quiet, quality stay for all of our guests, we ask that you do not bring in guests, friends, or family that you are visiting in the area. We are happy to pre-arrange a tour of the common areas of the Inn with advance notice.

Privacy Policy

Our Mission

At Aurora Staples Inn Bed and Breakfast, we are dedicated to protecting your privacy and safeguarding your personally identifiable information.

Information Collection

Our main purpose in collecting your personal information is to provide you with a streamlined experience in making reservations at Aurora Staples Inn Bed and Breakfast. We only collect information about you that we consider necessary for achieving this. Personally identifiable information is only obtained when making a reservation.

We sometimes use data collection devices such as “cookies” on certain pages of the our website to measure effectiveness and safety. A “cookie” is a small file that gets placed on your hard drive that helps us provide our services. You are free to decline cookies if you choose to.

Security

At Aurora Staples Inn Bed and Breakfast, we take security seriously. When users make a reservation we use every precaution to safe guard it online and offline.

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Reviews

  •   We loved our stay at Aurora Staples Inn. It was perfect in every way. It's a beautiful, historical mansion. The St Croix Suite was spacious and perfect. One of our favorite things was the 2-sided fireplace, open to the sitting room and to the whirlpool...More

    thumb Donna M
    10/24/2018
  •   We were in town for a wedding and are so happy we found this place. We stayed in the carriage house and it couldn’t have been more perfect. It was warm, cozy and spacious. From the welcoming glass of wine to the delicious breakfast before...More

    thumb Greg J
    10/22/2018
  •   We are a group of high school friends that travel together every year. We so enjoyed our time here. Two in the group had the room with the little porch that was ideal for us to sit and visit without bothering anyone else. Walking distance...More

    thumb Flyer558198
    10/08/2018
  •   We really enjoyed our stay at the Aurora Staples Inn. It's in a perfect location just a short walk from downtown and the river yet in a beautiful, quiet neighborhood. Our room was spacious and the bed was very comfortable. Breakfast is provided and was...More

    thumb Michael H
    10/01/2018
  •   Attended a friend's wedding in Stillwater and stayed overnight. Was able to get an early check in to be dressed and ready for the 4:00 wedding. Everything was as advertised. Clean room, great service and an excellent breakfast.

    thumb Brian D
    8/27/2018
  •   Stayed two nights while we explored Stillwater. Close enough to walk downtown if you can handle the hills! Stayed in St Croix room with the comfiest king size bed. Breakfast was hot and delicious always served with fresh fruit. Quiet neighborhood. Highly recommend.

    thumb Swancygnet
    8/27/2018
  •   My husband and I stayed in the Carriage House this past weekend to celebrate our 25th wedding anniversary. The owner, Rachelle, and her staff were wonderful. Super helpful and informative. The Carriage House was better than the pictures. Super spacious, beautifully decorated, clean and private....More

    thumb brouillardsue
    8/22/2018
  •   This is a lovely, well-preserved property. Rachelle is a delightful innkeeper who tries so hard to please. A warm greeting, a tour of the home, a very nice breakfast. The total package! All of the wonderful aspects of staying in a historic inn with the...More

    thumb Barb H
    8/22/2018
  •   We were fortunate enough to stay in the Riverview Suite, a beautiful, spacious room with a huge bathroom and gorgeous 2nd floor porch with ceiling fan, swing and romantic table for 2. Rachelle, the owner, welcomed us with a lovely individualized tray of snacks and...More

    thumb lcvr
    8/16/2018
  •   My boyfriend and I took a weekend trip here and we loved the Aurora Staples Inn. The innkeeper Rachelle was so nice and accommodating. We stayed in the Riverview Suite which has a four seasons porch and it was so cozy. Not to mention the...More

    thumb Maddi K
    8/12/2018

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