Cancellation & Privacy Policy

Reservation/Cancellation Policy: Reservations are confirmed with your credit card number via phone or by using our secure online reservation system. Visa, Master, Discover, American Express or cash.  Checks are not accepted.

Cancellations made seven or more days from the date of reservation arrival will be fully refunded. Guests who cancel six days or less from the date of reservation are responsible for the full payment of their room, unless we are able to rebook the room for the dates of the reservation.

It is our wish that your stay be enjoyable and memorable. To help us provide you with the best possible service, please review the following policies and understand our need to abide by them. Call or email us with any questions you may have.

CHECK IN time is between 3:30-5:30pm. Please notify us well in advance, prior to your day of arrival, if you anticipate a later arrival.

CHECK OUT is by 11:00 am. Accommodations for later check outs are possible.

Reservations are confirmed with your credit card number via phone or by using our secure online reservation system. Visa, Master, Discover, American Express or cash.  Checks are not accepted.

Cancellations made seven or more days from the date of reservation arrival will be fully refunded. Guests who cancel six days or less from the date of reservation are responsible for the full payment of their room, unless we are able to re-book the room for the dates of the reservation.

Minimum stays: During our High Season of Memorial Day Weekend through Columbus Day Weekend, we require a two-night minimum stay on Friday and Saturday to receive the best available rate. Some weekends, specials and holidays may require a three-night stay. Please contact us for details.

Events/Group/Wedding Bookings: Aurora Staples Inn Bed and Breakfast is available to reserve the Inn for a group or group event. Please contact us for details, fees, and booking requirements. Group events may require the entire Inn and/or part of the Inn to be booked, as well as a Use of Space Fee will be applied. A minimum fee for Use of Space for small events begins at $250 and may increase based upon needs and time requirement. Small Wedding Use of Space fees begin at $1500 and may increase based upon needs, and time requirement. Maximum occupancy for any event held at the Inn, whether outside or inside, is 40. All event and use of space deposits are non-refundable.

Smoke-Free Facility: Aurora Staples Inn Bed and Breakfast is proud to offer a smoke-free environment. Smoking is not permitted in guest rooms, indoor or outdoor public areas, nor anywhere on our grounds where it may impact other guests or pose a fire hazard. We will assess a $750 fee to your credit card for any violations of our no smoking policy and we reserve the right to ask you to leave the premises immediately. If the room is damaged or requires an excessive amount of cleaning; an additional cleaning fee will be assessed to your credit card at a minimum hourly rate of $95/hour and any damages will be assessed the value of repair or replacement. Violation of this policy also violates Minnesota State Law and you may subject to the cost of the fine. Our non-smoking policy includes all types of tobacco, as well as e-cigarettes, etc.
Candles: As required by law and fire code, and for the safety and security of all of our guests, we are unable to allow the use of open flames such as candles, etc.

Parking: We offer convenient off street parking on our grounds adjacent to the Inn. To ensure a space for all of our guests, your parking space will be assigned at the time of your reservation.

Children: Please contact us with questions about bringing children.

Pets: For the safety, comfort, and convenience of all of our guests, we regret that we do not allow guests to bring their pets to the Inn.

Exclusivity: Rooms and house use are for registered guests of the Aurora Staples Inn Bed and Breakfast only. For the comfort, convenience, respect of privacy, and to ensure a quiet, quality stay for all of our guests, we ask that you do not bring in guests, friends, or family that you are visiting in the area. We are happy to pre-arrange a tour of the common areas of the Inn with advance notice.

Privacy Policy

Our Mission

At Aurora Staples Inn Bed and Breakfast, we are dedicated to protecting your privacy and safeguarding your personally identifiable information.

Information Collection

Our main purpose in collecting your personal information is to provide you with a streamlined experience in making reservations at Aurora Staples Inn Bed and Breakfast. We only collect information about you that we consider necessary for achieving this. Personally identifiable information is only obtained when making a reservation.

We sometimes use data collection devices such as “cookies” on certain pages of the our website to measure effectiveness and safety. A “cookie” is a small file that gets placed on your hard drive that helps us provide our services. You are free to decline cookies if you choose to.

Security

At Aurora Staples Inn Bed and Breakfast, we take security seriously. When users make a reservation we use every precaution to safe guard it online and offline.

Reviews

  • star rating  We are so glad we decided to stay here! The location is perfect. We walked to dinner and had drinks on our way home. There were delicious cookies and coffee... read more

    avatar thumb 715maureenh
    November 26, 2022
  • star rating  This inn was quite nice. While many parts of it are no longer being used (e.g., no breakfast at this inn - a voucher for Lowell Inn), the room... read more

    Dan L
    October 17, 2022
  • star rating  This is the second time I've stayed here, the first in the carriage house. We loved it. It was large and beautiful, quiet and inviting. The hosts were perfect --... read more

    Julie B
    December 1, 2021
  • star rating  The Aurora Staples Inn is a very lovely B&B. The breakfast was wonderful and the staff catered to our tastes and dietary needs. The room was filled with... read more

    Richard F
    September 26, 2021
  • star rating  Friends had recommended a visit to Stillwater in early April to launch our extended road trip west, so being our first visit, we opted for this bed and... read more

    Vacationer688148
    May 12, 2021
  • star rating  A beautiful 19th century home of architectural significance. The carriage house is renovated, but in keeping with the style of the main house. We stayed in the carriage house, which... read more

    K6606FHpaulw
    May 10, 2021
  • star rating  My husband and I celebrated our 40th wedding anniversary at Aurora Staples Inn and couldn't have been more pleased. We were genuinely welcomed into beautiful, comfortable accommodations. The house is... read more

    782venitad
    May 4, 2021
  • star rating  Beautiful bed and breakfast! Perfect location for visiting Stillwater!!
    Loved the giant whirlpool tub and breakfast the next morning was delicious! Cute little garden out back and it was... read more

    The-Wanderlust-Rose1
    January 26, 2021
  • star rating  This was our second stay at the Aurura Staples Inn. We went to Stillwater to take in the Christmas lights. This trip we stayed in the Carriage House partly because... read more

    robertjR2771XB
    December 17, 2020
  • star rating  I loved my stay at the Aurora Staples Inn.

    Room: Stayed in The Giverny, which has a king-sized bed and a jacuzzi but no shower (there is a detachable... read more

    DavenGVAR
    November 30, 2020
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"Blessed are the peacemakers: for they shall be called the children of God.”
Matthew 5:9

Breakfast and Our Health & Safety Protocols

Due to COVID-19 outcomes, supplies and rising costs, Aurora Staples Inn has made the decision to move from a Bed & Breakfast to more of an AirBnB model. We are no longer are serving breakfast or wine/beer trays in our room packages. Instead we will be offering a gift certificate to one of the fabulous dining establishments in Stillwater for you to enjoy when you check in.

Enjoy a delicious breakfast at the following restaurants with your reservation:

Monday-Tuesday: Guests will receive a gift card to Oasis Cafe or Mon Petit Cheri (a $30 value)
Wednesday-Sunday: Guests will receive a breakfast voucher for the Historic Lowell Inn (a $30 value)

Safety continues to be our first priority.  We aim to protect our employees and guests, so we ask if you have an existing reservation and you are feeling sick or have symptoms of COVID19, please reschedule or cancel.  We continue to have high standards of service and health protocols.  We have increased cleaning and sanitizing protocols, etc.  Because of this, we cannot allow an early check-in. Please respect our check-in hours.

If anyone is ill or becomes ill at the Inn, we will ask you to leave immediately for the health and safety of our guests and staff.  

We now offer Contactless Check-in and Contactless Check-outs – we’ll contact you within a few days before your reservation with an entry passcode number and instructions will be in their rooms. This is a new service we started offering since the COVID-19 Pandemic and it’s been a hit with our guests.

Because we are a small Inn in a small town, with a handful of rooms, we must limit the number of guests per room to two.  Wedding parties and receptions are currently on hold.

We hope to see you soon!  Thank you for your continued support and understanding.

– Rachelle, Innkeeper/Owner